Image

Matt Troutman

He / Him • 415.993.4749 • [email protected]


Experience

Quality Assurance Automation Engineer • Vermont Systems • March 2023 - current

  • Helped create a test automation framework using Python, PyTest, and Playwright
  • Created an open source module for Python to report to TestRail
  • Converted several test suites to use the new framework from Selenium
  • Created test plans and implemented new tests for them using PyTest

Senior Quality Assurance Engineer • mmhmm • San Francisco, CA • March 2021 - Sep 2022

  • Created a test plan from scratch to ensure the Mac app was functioning properly
  • Provided regression reporting to the management team about quality of the app
  • Filed / Triaged incoming bugs to determine priority for release
  • Coordinated feature releases between the app and service teams
  • Produced and edited the weekly All-Hands meetings videos using the mmhmm app
  • Extended my duties to the iOS team to assist in preparation for iOS release to the app store

Quality Assurance Engineer II • SurveyMonkey • San Mateo, CA • Oct 2014 - Sep 2020

  • Created test suites in Postman to test Email template functionality
  • Created test plans during feature planning
  • Designed and coded automated test cases in Python (PyTest) for nightly regression testing
  • Performed manual regression testing to ensure product quality was maintained
  • QA contact for production-related issues
  • Led QA efforts in SurveyMonkey GDPR compliance, organizing efforts across multiple teams, and coordinating release testing between developers and QA staff

Quality Assurance Engineer & Genius • Apple, Inc. • 2005 - 2014

  • Oversaw testing of Contacts application (macOS), including feature parity across iOS and macOS Contacts apps
  • Submitted builds to the Program Office for inclusion into macOS
  • Triaged incoming bugs and feedback. Assigned to appropriate team members
  • Worked with customers to troubleshoot issues with both Mac & iOS hardware & software
  • Provided training sessions to customers of all skill levels with a variety of software and hardware
  • Performed repairs in a timely & accurate manner

Projects and Other

Founder and Host • Genius Lounge • Jan 2018 - Present

  • Script, record, edit, and upload series of e-learning videos
  • Promote videos through social channels to drive viewership and brand awareness
  • Provide in-person one on one technology training and support
  • On-site and remote video production services for clients

Education & Certifications

  • Bachelor of Arts in Music - MidAmerica Nazarene University
  • Apple Certified Macintosh Technician, 2012

Skills

  • Extensive experience with macOS and iOS troubleshooting, Productivity Apps (Apple, Google, Microsoft), Google Workspace Admin, Wordpress, Jira, Confluence, Zendesk, Python, PyTest, Playwright, Git, Docker, TestRail, Postman, PostgreSQL, MySQL, Agile methodologies, AWS